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FAQ

FAQ

RETURN & EXCHANGE


ALL SALES ARE FINAL DUE TO SANITARY REASONS. PLEASE ENSURE YOU SELECT THE CORRECT SIZE REQUIRED. MEANIE NAILS IS NOT RESPONSIBLE FOR INACCURATE MEASUREMENTS. PLEASE ORDER A SIZING KIT (USE CODE: SIZEKIT5 FOR FREE DELIVERY) TO KNOW YOUR SIZES




CHANGES TO ORDER


WE CANNOT ACCEPT CANCELLATIONS. WE ALLOW ORDER CHANGES WITHIN 24 HOURS OF PURCHASE. IF WE HAVE ALREADY STARTED WORKING ON YOUR ORDER, CHANGES CANNOT BE MADE.




PROCESSING TIME


ALL SETS ARE HANDCRAFTED & MADE TO ORDER. SINCE THIS IS THE CASE,
THE CURRENT PROCESSING TIME IS 3-5 BUSINESS DAYS. PLEASE UNDERSTAND THAT THE PROCESSING TIME DOES NOT INCLUDE THE SHIPPING TIME.

IF YOU REQUIRE YOUR ORDER BY A SPECIFIC DATE, PLEASE REQUEST FOR A RUSHED ORDER ($10 FEE) OR SELECT EXPRESS SHIPPING AT THE CHECKOUT. ALL RUSH NAILS ARE GUARANTEED TO SHIP WITHIN 48 HOURS OF THE FEE BEING PAID!





POLICIES

RETURN & EXCHANGE


ALL SALES ARE FINAL DUE TO SANITARY REASONS. PLEASE ENSURE YOU SELECT THE CORRECT SIZE REQUIRED. MEANIE NAILS IS NOT RESPONSIBLE FOR INACCURATE MEASUREMENTS. PLEASE ORDER A SIZING KIT (USE CODE: SIZEKIT5 FOR FREE DELIVERY) TO KNOW YOUR SIZES




CHANGES TO ORDER


WE CANNOT ACCEPT CANCELLATIONS. WE ALLOW ORDER CHANGES WITHIN 24 HOURS OF PURCHASE. IF WE HAVE ALREADY STARTED WORKING ON YOUR ORDER, CHANGES CANNOT BE MADE.




PROCESSING TIME


ALL SETS ARE HANDCRAFTED & MADE TO ORDER. SINCE THIS IS THE CASE,
THE CURRENT PROCESSING TIME IS 3-5 BUSINESS DAYS. PLEASE UNDERSTAND THAT THE PROCESSING TIME DOES NOT INCLUDE THE SHIPPING TIME.

IF YOU REQUIRE YOUR ORDER BY A SPECIFIC DATE, PLEASE REQUEST FOR A RUSHED ORDER ($10 FEE) OR SELECT EXPRESS SHIPPING AT THE CHECKOUT. ALL RUSH NAILS ARE GUARANTEED TO SHIP WITHIN 48 HOURS OF THE FEE BEING PAID!





SHIPPING

DOMESTIC SHIPPING


FREE CANADIAN SHIPPING ON ALL ORDERS!
EXPRESS SHIPPING: $20




US SHIPPING


$20 US SHIPPING ON ALL ORDERS $30 US EXPRESS SHIPPING




SHIPPING INFO


TO MAINTAIN AFFORDABLE SHIPPING RATES OUR DOMESTIC ORDERS ARE DELIVERED THROUGH UNTRACKED REGULAR MAIL VIA CANADA POST. FOR TRACKED SHIPPING, PLEASE REQUEST FOR EXPRESS SHIPPING AT THE CHECKOUT.
MEANIE NAILS CANNOT BE HELD LIABLE FOR ANY DAMAGES THAT OCCURS ONCE A PRODUCT HAS BEEN SHIPPED. MEANIE NAILS IS NOT RESPONSIBLE OR OBLIGATED TO REPLACE LOST PACKAGES OR REFUND PACKAGES DELIVERED TO THE WRONG ADDRESS.
PLEASE NOTE, YOU MAY EXPERIENCE DELAYS DUE TO CURRENT CIRCUMSTANCES.




INTERNATIONAL SHIPPING


WE SHIP WORLDWIDE! $20 INTERNATIONAL SHIPPING ON ALL ORDERS $30 EXPRESS SHIPPING





***PLEASE NOTE THAT SLIGHT VARIATIONS IN COLOR MAY OCCUR. WE TRY TO PHOTOGRAPH OUR ITEMS AS TRUE-TO-COLOR AS POSSIBLE, BUT DUE TO THE WAY DIFFERENT MONITORS AND PHONE SCREENS DISPLAY COLOR PLEASE UNDERSTAND THAT THEY MAY DIFFER SLIGHTLY. EACH PRODUCT IS CUSTOM MADE BY HAND AND CANNOT BE RETURNED. BY PURCHASING OUR ITEMS, YOU NEED TO BE SURE THAT SLIGHT VARIATIONS IN COLOR BETWEEN THE ONLINE REPRESENTATION AND THE ACTUAL COLORS MAY VARY SLIGHTLY.***